Refund policy

Return and Refund Policy

Right of Withdrawal (EU Customers) If you are located in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period expires 14 days from the day you receive your order.

To exercise your right of withdrawal, you must notify us at [your email address] with a clear statement of your decision to withdraw.

Returning Your Item After notifying us, you have 14 days to return the item. The item must be unused and in its original condition and packaging. Return shipping costs are covered by [you/the customer].

Refunds Once we receive and inspect the returned item, we will process your refund within 14 days. Refunds will be issued to your original payment method.

Exceptions The right of withdrawal does not apply to:

• Custom or personalized products
• Sealed goods that are not suitable for return due to health or hygiene reasons, if unsealed after delivery
• Digital products that have been accessed or downloaded

Contact For returns, please contact us at: [contact.deskora@gmail.com]